Contact us

Contact YARDAVELLE for product questions, order updates, cancellation requests, delivery concerns, returns, refunds, PayPal payment enquiries, or privacy requests.

YARDAVELLE
Website: yardavelle.co.uk
Email: support@yardavelle.co.uk
Telephone: +44 7732 042836

Business contact address:
37 Austin Drive
Trumpington
Cambridge
CB2 9NX
United Kingdom

How to help us find your order

For an existing order, include your order number, the email address used at checkout, and a short description of the issue.

For a product question, include the product name or a link to the item. For a payment enquiry, your PayPal transaction reference may help us identify the payment.

For damaged, defective, or incorrect items, photographs of the item and packaging can help us investigate where available. Please stop using an item that may be unsafe.

Please do not send full card details, security codes, passwords, or one-time verification codes by email.

Returns and deliveries

Contact us for practical return instructions. The postal return address, postage arrangements, and your cancellation rights are explained in our Return Policy.

For delivery estimates, tracking information, and help with an overdue parcel, see our Shipping & Delivery page.

Feedback and complaints

If something has gone wrong, email us with the subject line “Complaint”. Include your order number where relevant, explain what happened, and tell us the outcome you are seeking so we can investigate and respond.